Patient or Caregiver? We’re Here to Help
Alnylam Assist® provides patient support services for you and your family during your treatment with ONPATTRO.
When you and your doctor choose to begin treatment with ONPATTRO and to enroll in Alnylam Assist®, here are the next steps.
Complete the Start Form with Your Doctor
You and your doctor will complete the Start Form together.
Your Doctor Submits the Start Form
Your doctor has options on how to do this. Doctors will either 1) complete the form with you present, or 2) begin the form by filling out the physician information, the Start Form will then be emailed, via DocuSign, to you to complete your portion.
An Alnylam Case Manager Contacts You
Upon receipt of the Start Form, an Alnylam Case Manager will reach out to you and your doctor within 2 business days.
What You Will Need
Before you begin this process with your doctor, please take a few minutes to review the types of information needed to fill out the Start Form.
This includes basic information, such as:
- Your name
- Date of birth
- Current mailing address
- Phone number
Primary Insurance Information
- Information found on your insurance card, if you have one
- Your plan name, policy number, and group number
Alnylam Assist® Team Members
Alnylam Case Managers
Once you and your doctor choose to start treatment with ONPATTRO, you will connect with a Case Manager who can help you get started and provide product support.
Alnylam Patient Education Liaisons (PELs)
PELs have backgrounds in nursing and can help educate you and your family about your condition and treatment with ONPATTRO.
PELs are employees of Alnylam Pharmaceuticals and they are not acting as healthcare providers and are not part of your healthcare team.
Helpful Resources for Patients
It can feel overwhelming to face your diagnosis and start treatment. To help you, we’ve gathered resources about ONPATTRO and understanding insurance. Explore the options below.
Alnylam Assist® provides resources to help patients access ONPATTRO throughout the treatment journey.
Explanation of Benefits (EOB)
This sheet outlines insurance company EOBs, what information they contain, and how to better understand them.
Glossary of Insurance Terms
A handy reference glossary to help educate patients and caregivers about common insurance terminology.
ONPATTRO Treatment Brochure
This brochure provides patients and caregivers with information about ONPATTRO and how it was studied.
Disease and Advocacy Resources
Get information and support from these independent patient organizations.
Amyloidosis Research Consortium
Amyloidosis Support Groups
The Foundation for Peripheral Neuropathy
About rare diseases
National Organization for Rare Disorders
Caregiver Action Network (CAN)
The National Alliance for Caregiving
Alnylam Case Managers
are here to help with
your Alnylam product.