The Team
Alnylam Assist™ is comprised of dedicated, passionate individuals with diverse backgrounds and expertise in patient support. If you've decided to prescribe an Alnylam therapy to your patient, you can complete a Start Form and contact a Case Manager if you have any questions.
Case Managers
Alnylam Assist™ is committed to the patient experience of those who start treatment with ONPATTRO® (patisiran). Patients are partnered with a Case Manager in their local area. Case Managers are trained professionals whose expertise is in helping patients get started on treatment and providing product support including:
•Insurance benefit verification and connecting with a Field Reimbursement Director
•Financial assistance enrollment for eligible patients*
•Help ordering product
•Connecting patients with a Patient Education Liaison (PEL)
*Patients must meet specified eligibility criteria to qualify for assistance. Alnylam reserves the right to make eligibility determinations and to modify or discontinue any program at any time.
Your Local Case Manager, Natalie
Patient Education Liaisons
Patient Education Liaisons (PELs) are professionals with backgrounds in nursing who are experienced in educating patients and their families. PELs support patients and their families in a number of ways:
•Engaging patients and families with educational resources
•Answering questions about hATTR amyloidosis and treatment
•Providing customized education, including one-on-one education or family meetings
•The purpose of Alnylam Patient Education Liaisons (PELs) is to provide education to patients, their families, and caregivers
•PELs are employees of Alnylam Pharmaceuticals and do not provide medical advice
•All diagnosis and treatment decisions should be made by the treating physician and their patients
Field Reimbursement Directors
Field Reimbursement Directors (FRDs) are experienced professionals who provide education on the reimbursement process. They provide education to the patient's health care team on:
•ONPATTRO billing and coding requirements
•Payer requirements for ONPATTRO® coverage
•Payer issue identification and resolution
What is the enrollment process for the Alnylam Assist™ program?
Everything you need to know about the enrollment process and its requirements, including what your patients need to know, can be found on this site. View the enrollment process ›
Enrolling Your Patients
Together with your patient
(in office)
Initiate then send to patient
(via email)
